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Inside Sales Representative

Posting Start Date: Jan 23, 2023

Location: Victoriaville, QC, CA

Company: Cascades

Your challenge!


Our beautiful Cascades family is growing: the sales team of the Cascades Containerboard Packaging Division in Victoriaville (CEC) is currently looking for an Intrinsic Sales Representative!

At Cascades, we bring out the full potential of our employees. You will have the necessary support and great opportunities to accomplish yourself, evolve as a professional and grow in your new role.

Does a career with a growing Quebec company appeal to you?
Would you like to retire with us? (Okay, we're pushing it, but we're thinking big at Cascades!)
Your place among us is already reserved!


Why work at Cascades


  • Work-family balance ;
  • Group insurance and pension plan with company contributions;
  • Accessible gym space and/or sports activities;
  • Profit sharing plan (not once, but twice a year!);
  • Employee assistance program (because we care about the physical and mental health of our Stuntmen and Stuntwomen);
  • Long-term career management plan and training center (we told you we were bringing out the best in our people!);
  • A work environment focused on knowledge sharing and valuing individual and team successes;
  • Contribution to the success of a Quebec-based multinational with strong environmental values.


Individual responsibilities


Reporting to the Sales Director, the Inside Sales Representative . e Inside Sales Representative is responsible for communicating Cascades' value proposition to customers and achieving revenue and margin objectives by: acquiring new customers and maintaining stability through lead qualification; following up on inbound leads, cold calls and outbound emails; managing existing customer accounts through understanding customer needs; connecting with remote customers to maintain strong relationships and provide value-creating ideas; and developing and executing account plans to ensure growth and margin. This role will create quotes, negotiate with customers, answer customers' technical questions, understand the competitive dynamics of the market and Cascades' ability to differentiate, and work closely with the Marketing, Customer Service, Design and Finance teams.


  • Maintain and grow revenues in its accounts
  • Support the creation and negotiation of contracts for its accounts
  • Develop the client portfolio
  • Achieve revenue and sales targets
  • Identify leads according to our strategy and business rules
  • Maintain excellent relationships with clients and ensure they are satisfied with the use of digital tools
  • Develop and manage account plans for small regional accounts within established guidelines (revenue targets)
  • Provide detailed and accurate sales forecast to the team
  • Facilitate integration and ensure a consistent approach to customers across Cascades SBUs
  • Establish and develop key relationships with internal teams (purchasing, category management, pricing, technical, accounting, quality control)
  • Utilize and update the CRM


Experiences and strengths


Speaking the truth and having a good heart are pillars of Cascades. We hope to find these values in our future Stuntmen and Stuntwomen!

As an Inside Sales Representative, you will be able to showcase your qualities and skills, including


  •  Have experience in the sales field
  • Be versatile and able to do several tasks related to sales (EComm)
  • Be bilingual 
  • Be autonomous and able to communicate effectively
  • Knowledge of the products and services offered by Cascades in your region
  • Ability to research accounts and identify key players using digital tools
  • Possess a customer-centric approach with the ability to identify customer needs, issues and interests
  • Ability to analyze competitive activities and the potential of new products and services
  • Ability to adapt quickly and be flexible to handle accounts in different markets
  • Ability to work with various hierarchical levels, including the executive level

#révélezvotrepotentiel #laviechezCascades

Cascades croit au succès d'une organisation inclusive qui valorise la diversité au sein de son équipe. Elle considérera avec équité toutes les personnes qualifiées pour ce poste. 

À propos de Cascades

Faire partie de Cascades, c’est révéler le plein potentiel de la matière, des gens et des idées. Nous sommes source de possibilités depuis 1964. Cascades propose des solutions durables, innovantes et créatrices de valeur en matière d’emballage, d’hygiène et de récupération.

Rejoignez 10 000 femmes et hommes travaillant dans un réseau de près de 80 unités d’exploitation situées en Amérique du Nord et en Europe. 

Job Segment: QC, Sales Rep, Telemarketing, Inside Sales, Quality, Sales