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Continuous Improvement/Quality Coordinator - Packaging group

Posting Start Date: Dec 27, 2020

Location: St-Bruno, QC, CA

Company: Cascades


Founded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 11,000 employees, who work in more than 90 production units located in North America and Europe. With its management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver the innovative products  that customers have come to rely on.



The Containerboard Packaging Group, a division of Cascades, is the largest containerboard producer in Canada, and is also a top converter of corrugated products in the country. The Group manufactures a wide range of products made from recycled fibres for its North American customers in the food, beverage and consumer products sectors, among many others. The Division, which employs close to 3,400 people, owns six containerboard mills and nineteen corrugated products plants in Canada and the United States.

Your challenge!
Reporting to the Operational Efficiency Director of Cascades Containerboard Packaging (CCP), the Continuous Improvement/Quality Coordinator will have the main responsibility  to support the evolution of the quality of our products, the evolution of manufacturing and quality control processes at the group level of the packaging business unit. The Continuous Improvement/Quality Coordinator will ensure the implementation and standardization of assurance processes, aiming for satisfaction of customer expectations and requirements.


Job Responsibilities
  • Coordinate the network of quality / continuous improvement managers of our units to contribute to the transfer of knowledge of best practices within the group;
  • Maximize synergies and integrations in business units within Cascades;
  • Support the operations in the units to put in place work instructions to ensure the conformity of our products;
  • Validate that quality tests are carried out and analyzed to support the evolution of our manufacturing and product quality processes;
  • Contribute to the resolution of technical problems in the units by coordinating and facilitating sessions in collaboration with the various stakeholders;
  • Ensure the management of non-conformities, customer complaints and the implementation of corrective actions;
  • Support the development of control plans and qualify new products / processes in production;
  • Coordinate and process technical requests related to the product (plan, samples, etc.) and test management;
  • Support the organization in activities to implement quality assurance processes related to the stability, safety and quality of our products;
  • Support the maintenance of our product quality and safety management system certifications (ISO 9001 & GFSI recognized standards), including the realization of internal audits;
  • Work in collaboration with our shared services to ensure the quality of our finished products until delivery to the customer.
Requirement and skills
  • College Diploma or bachelor’s degree in a relevant field;
  • Minimum 5 years of relevant experience in a manufacturing environment;
  • Demonstrate leadership, initiative and accountability;
  • Have a great sense of planning and organization;
  • Advisory & impact role and demonstrate influencing skills;
  • Bilingualism required;
  • The candidate will be required to travel frequently to the various units in North America. Regular presence in St. Bruno is required.

Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.

Use of the masculine in our communications refers equally to both men and women.


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