Welcome to Cascades!

Bring your expertise to a people-first, dynamic environment where your ideas come to life and excellence shapes everything we do. Join BRIAN P HARRINGTON's team as a Recovered Fiber Account Manager in Rochester, New York and help build a more sustainable future.

The Recovered Fiber Account Manager is responsible for managing and growing an established portfolio of recovered fiber suppliers and recycling partners throughout the Rochester region.  This role serves as the primary relationship manager for existing accounts, ensuring exceptional service, strengthening partnerships, and identifying opportunities to increase recovered fiber volume and long-term business growth. 

What’s In It For You

Taking care of our people is in our nature - so you’ll enjoy:

• Competitive Annual Salary between $62,000-$68,000 + Profit Sharing
• Monthly Vehicle Allowance to support business travel
• Career pathways that support your goals in a values driven environment where your work directly supports customer success.
• Excellent Benefits Package: Wellness Plan Options, Life Insurance, Paid Time Off
• Financial Benefits: Retirement Savings Plan, Profit Sharing, Stock Purchase Plan
• Wellness Benefits:  Employee Assistance Plan, Lifestyle Flex Benefit Allowance
• A Collaborative, Respectful, and People-Centered Workplace 

Your Role

As Recovered Fiber Account Manager, you’ll take on real challenges that bring out your full potential. 
Your scope includes:

• Manage a portfolio of existing recovered fiber supplier and recycling accounts.
• Develop strong, long-term relationships with customers and business partners.
• Conduct regular site visits to maintain engagement, assess opportunities, and address concerns.
• Identify opportunities to increase volumes, improve quality and expand service offerings.
• Maintain a high level of customer satisfaction and retention.
• Review pricing, profitability, service agreements and supply arrangements as needed.
• Maintain accurate account information and activity records.
• Participate in regular business reviews and planning meetings.

What You Bring

You're a natural fit for Recovered Fiber Account Manager if you have:

• Bachelor’s degree in Business, Supply Chain, Sales, Environmental Services, Recycling, or related field, or equivalent experience.
• 3+ years of experience in account management, customer relationship management, business development, sourcing, recycling, waste management, logistics, or a related field. 
• Experience managing supplier or customer portfolios.
• Strong relationship-building and communication skills.
• Ability to work independently and effectively to manage a territory.
• Valid driver’s license and ability to travel within 100 miles of Rochester NY.
• Advanced proficiency with MS365 and CRM platforms is highly desirable.

 If you bring the same care to who you are as to what you do, we’d love to meet you!

 Apply now and join our team as Recovered Fiber Account Manager in Rochester.

 Cascades values diversity and inclusion and considers all applications equitably.