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Service Person

Posting Start Date: Jan 2, 2021

Location: Niagara Falls, NY, US

Company: Cascades


Founded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 11,000 employees, who work in more than 90 production units located in North America and Europe. With its management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver the innovative products  that customers have come to rely on.



The Containerboard Packaging Group, a division of Cascades, is the largest containerboard producer in Canada, and is also a top converter of corrugated products in the country. The Group manufactures a wide range of products made from recycled fibres for its North American customers in the food, beverage and consumer products sectors, among many others. The Division, which employs close to 3,400 people, owns six containerboard mills and nineteen corrugated products plants in Canada and the United States.

Compensation Data

A Cascades career currently includes:

  • $19.11/hour starting wage with potential to make $19.46/hr in your 1st year
  • Outstanding compensation and benefits package
  • Company-sponsored health and dental coverage available after 30 days,
  • 401(k) Retirement plan with company match, and discretionary bonus
  • Profit sharing program for perm employees after 1 year
  • Nine paid holidays
  • Generous vacation schedule
  • Double time on Sundays
  • Advancement opportunity
  • Wellness allowance, Education allowance, safety shoes, and uniforms.
  • Normal schedule includes OT after training period
  • 15 days off a month with our 12 hour shift rotation that includes holidays and weekends
Job Responsibilities

What we look for:

  • Safety: Must show a commitment to an interdependent safety-first attitude
  • Positive Attitude: Consistently display positive behavior that supports the organization’s goals and objectives.
  • Education: High School Diploma.
  • Mechanical skill: Must be mechanically inclined and understand mechanical principles
  • Endurance: This job entails bending, walking, lifting, and climbing throughout the shift.
  • Team Work: Ability to work independently and in a team empowerment culture.
  • Adaptability: Highly flexible with the ability to adjust to the demands of the job, produce high quality work, and can be depended on to complete assigned tasks.  Must be a self-starter. 
  • Communication: Ability to communicate well with others and able to lead team meetings.
  • Attendance: Superior attendance record
  • Experience: Some manufacturing experience and consistent work history preferred
  • Other: Applicants must pass background check, physical/drug screen. 
  • Hours: Must be available for rotation shifts, overtime, and job family rotation



  • *Health and safety
  • Active listening
  • Accountability
  • Action-based focus
  • Continuous improvement
  • Flexibility and ability to adapt
  • Initiative
  • On-the-job learning
  • Rigour
  • Perseverance
  • Teamwork

Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.

Use of the masculine in our communications refers equally to both men and women.


Nearest Major Market: Buffalo