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Production Supervisor

Posting Start Date: Jul 15, 2021

Location: Niagara Falls, NY, US

Company: Cascades

Your challenge!

Position overview: Overall responsibility and accountability for the 12-hour shift and the respective crew members.

Job Responsibilities

• Interfaces with mill leadership and Asset Owners for setting priorities
• Key partner in strong alliance with the Asset Owners on all three LCL teams.
• Interfaces with maintenance and operations on scheduling priority work on equipment
• Schedules and supervises crew members for all operational tasks on the run
• Ensure safety policies are communicated and well understood. Ensures all crew members adhere to these policies at all times
     o Provide coaching on any gaps in understanding
• Ensure quality specifications are communicated and well understood by all the crew members
• Responsible for any/all environmental issues as they arise on shift, and to contain and report in an appropriate and timely manner
• Responsible for preliminary reporting of all safety, equipment (6W-2H) and environmental incidents that occur on shift
   o Expected to submit the preliminary report of these incidents before the end of that shift
   o Initiate and distribute any 6W-2H forms by the end of the shift for any events greater than one hour
• Ensures that crew members are properly trained and certified on the tasks to which they are assigned
   o Manages all knowledge and skill gaps proactively to ensure continuous operation of the mill
• Support, coach and ensure T1 meetings are held at the beginning and end of all shifts for all three lines
   o Audit T1 meetings on a regular basis each shift cycle
• First point of contact for employee relations issues and resolutions
• Is a role model to team members
• Conduct safety talks across shift every day
• Ensure all CIL/DH (autonomous maintenance) and preventative maintenance tasks are carried out on shift as scheduled. Coordinates with Asset Owner to support line necessities
• Ensure work requests issued for any defects
• Ensure full shift report is filled and communicated at the conclusion of each shift

• Employee coaching and mentoring for production team members on shift
• Approves employee timesheets by Monday at 9 AM for prior week. Approves employees’ vacation and holidays
• Documents and measures each employee’s performance and performs annual reviews
• Identifies training gaps and works with correct trainers to reduce/eliminate gaps
• Manages employee incidents and ensures that protocol is followed in all cases
• Communicates clearly between other shift team leaders to ensure fair and equitable practices across all four crews
• Managing overtime assignments and time off for weekly schedule. Fills out schedule ready for distribution by Wednesdays for the following week.
• Develops Succession Team Leaders for future opportunities.
• Participates on weekly Shift Team Leader meeting (virtual).


  • Bachelor's degree in Operations Management or Other relevant fields

Desired experience

  • 3-5 years in manufacturing environment with supervisory responsibilities

#revealyourpotential #LifeAtCascades

Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men.

About Cascades
To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.
Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.

Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe. 

Nearest Major Market: Buffalo

Job Segment: Manager, Industrial, Production Manager, Employee Relations, Management, Manufacturing, Human Resources