Senior Sales Representative*

Your challenge!

Reporting to the Sales Manager, the Senior Sales Representative’s mission is to increase the company's revenues by implementing his or her group's business plan in terms of sales profitability, growth and account penetration for the region, market and portfolio under his or her responsibility. You stay abreast of changes in customer needs and market opportunities as you execute your sales initiatives and establish and manage the regional accounts action plan. You work closely with the Marketing and Sales teams to provide market intelligence, adjust the marketing strategy and update customer profiles and needs data. You also look for opportunities to develop existing and future accounts. Finally, you must have to build and maintain strong relationships with your customers to ensure excellent customer service and maximize profitability in your sector. 

Individual responsibilities

Accountable

Maintain and grow revenues for their accounts

Support contract creation and negotiation for their accounts

Approvide and follow up on account plan goals according to established guidelines

Facilitate integration and ensuring coherent customer approach among Cascades SBUs

Build and develop key relationships at all levels of the account's organization (Procurement, Category Management, Pricing, Technical, Accounting, Quality Control)

Responsible

Validate customer quotation and pricing for all region/market accounts based on margin ranges

Educate and train customers on products and solutions

Manage contract creation and negotiation for regional accounts

Develop and managing account plans for regional accounts according to given guidelines (i.e. revenues)

Provide detailed and accurate sales forecasting to team

Maintain excellent client relationships and ensuring customer satisfaction

Following up on account plan goals for key accounts according to established guidelines

Use and update the CRM

Manage mostly A and B customers.

Experiences and strengths

Customer focus

Ability to identify customers' needs, issues, interests, competitive activities and potential for new products and services

Ability to demonstrate products and solutions; actively involved in knowledge transfer on Cascades’ solutions within our Sales team and to customers

Self-driven person

Ability to effectively communicate and present solutions

Superior knowledge of the market and customers/consumers

Strong influencer and leadership skills

Master of negotiation with strong networking abilities that stay on top of customers and market signals to secure opportunities

Ability to develop a thorough understanding of Cascades' offering to identify and report cross-selling opportunities

Ability to serve as the market expert within our organization

Ability to actively participate, together with Account Managers, in key phases of the sales process with prospects

Ability to promote a positive company image and develop long-term relationships with customers

Core competencies defined for this job

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Our future Senior Sales Representative may be located in Toronto or the Detroit area.

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