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Posting Start Date: Sep 5, 2021

Location: Lancaster, NY, US

Company: Cascades

Your Challenge! 

Reporting to Sales Manager, the Inside Sales Representative will generate sales opportunities and achieve revenue growth objectives through inbound lead follow-up and outbound cold calling and emails. This role will work collaboratively with the sales team to understand customer needs and identify potential sales opportunities. The Inside Sales Representative is a proactive sales person (upselling, cross-selling, customer follow-up calls) and is able to answer technical questions and understand market information that may affect the customer. The ideal candidate has excellent verbal and written communication skills as well as strong listening and presentation skills.


Your responsibilities 

  • Maintain excellent client relationships and ensuring customer satisfaction with the use of digital tools
  • Supporting contract creation and negotiation for their accounts
  • Growing the customer portfolio
  • Achieve sales revenues and objectives
  • Qualifying the leads aligned to our strategy and business rules
  • Develop and manage account plans for smaller regional accounts according to established guidelines (revenue targets) 
  • Provide detailed and accurate sales forecasting to team
  • Facilitating integration and ensuring coherent customer approach among Cascades SBUs
  • Building and developing key relationships at all levels of the account's organization (Procurement, Category Management, Pricing, Technical, Accounting, Quality Control) 
  • Use and update the CRM


Your background and strengths 

  • High school diploma or equivalent 
  • Minimum of 2 year sales experience is required
  • Some industry related experience will be a definite asset
  • Self-driven person with the ability to communicate effectively 
  • Ability to research accounts and identify key players 
  • Customer focus with the ability to identify customers' needs, issues, interests
  • Ability to analyse competitive activities and potential for new products and services
  • Ability to adapt quickly and high level of flexibility to be able to cover accounts from various markets


#revealyourpotential  #LifeAtCascades

Cascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men.


About Cascades 

Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more than 90 business units located in North America and Europe.

Nearest Major Market: Buffalo

Job Segment: QC, Procurement, CRM, Inside Sales, Telemarketing, Quality, Operations, Technology, Sales