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Operations Support Project Leader - quality

Posting Start Date: Mar 11, 2019

Location: Candiac, QC, CA

Company: Cascades



Founded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 11,000 employees, who work in more than 90 production units located in North America and Europe. With its management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver the innovative products that customers have come to rely on.



The Tissue Group, a division of Cascades, is the second-largest tissue producer in Canada and the fifth-largest in North America. The Division manufactures, converts and markets a huge selection of paper products, such as hand towels, bathroom tissue, facial tissue, napkins, paper towels, wipers and dispensers for the North American away-from-home and consumer products markets. The Group has more than 2,200 employees and operates seven manufacturing plants, nine conversion plants and four plants with both manufacturing and conversion facilities.

Your challenge!

Under the supervision of the technical director, you will support the efforts of the factories for which you will be responsible so that they meet their objectives in terms of quality (monthly monitoring of indicators and action plan). You will support these factories in the preparation and execution of customer audits and compliance audits such as NSF and BRC as well as in internal audits. You will be in charge of establishing the specifications of the products so that they are related to the needs of the customer, the capabilities of conversion lines and those of paper machines. You will collaborate with the logistics, marketing and production teams during the development of the new products: preparatory phase, tests, qualification of the products. Continuous improvement will be at the heart of all your activities: at all times you must aim to improve the products and processes of the factories you will be responsible for.

Job Responsibilities

Manage the technical development of new products;
Participate in the development of quality tests for new products and equipment;
Support continuous improvement by providing technical expertise;
Perform other specific assignments within the technical team.

Act as a technical reference with recommendations and ideas for improvement
Analyze the need of the business partner and clearly identify project mandates
Develop good relationships with business partners
Develop project plans (terms of reference, deliverables, schedule, budget) while respecting the standards in place
Support the start of new equipment
Identify the human and material resources required to carry out the projects
Support and manage (where applicable) investment projects
Support, as a technical expert, the development and implementation of the units' business strategy by aligning with the group's vision and world-class practices

Social responsibility and governance
Conduct business by observing ethical behavior and respecting the culture and values ​​of Cascades
Ensure the development of the units in a sustainable and respectful way

Customer orientation and innovation
Monitor manufacturing best practices and new technologies and share them in the organization
Support the achievement of the innovation objectives that ensure the continuity of Cascades
Support the development of innovation and new products to create added value for the customer

Core competencies defined for this job

*Health and safety

Action-based focus

Flexibility and ability to adapt


Team leadership


Desired experience

5 years in a technical position
Experience in converting or making tissue paper an asset
Knowledge of tissue paper converting processes;
Knowledge of the manufacture of tissue paper;
Knowledge in statistical analysis;
Knowledge in lean manufaturing an asset;
English and French 



Bachelor of Engineering in Chemistry or Relevant Experience

Additional information

The workplace will be at Candiac;
Frequent trips, up to 50%, in Canada and the United States.


Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.

Use of the masculine in our communications refers equally to both men and women.

Job Segment: Operations Manager, Engineer, Project Manager, Operations, Quality, Engineering, Technology

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